Shipping + policy

alienina

Shipping + policy


Paypal and credit card are the form of payment accepted. You can pay with your credit card completing the payment via paypal and using paypal interface.

All pieces are shipped into their own packaging.
 Items are shipped via courier (UPS, Fedex, DHL), from Perugia, and they are usually shipped within 2 days after you place your order.

*Not EU customers* | You may be subject to import taxes, customs duties and fees, which are levied once a shipment reaches your country. These additional charges for customs clearance must be paid by the recipient; alienina has no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information.

*Return policy* | We accept returns within 7 days from the receiving of the jewellery. If you want to return your item please send an email to commercial@alienina.com and we'll send you the adress to send your piece.
Transport costs will be on your charge.
We'll refund your return item via paypal or bank transfer within 5 days from the receiving of the item in our warehouse.